Product Operations Manager
PermitFlowHybridFull timeNew York City, NY$125,000 - $175,000Offers equity

PermitFlow is redefining how America builds. We’re an applied AI company serving the nation’s builders, tackling one of the largest information challenges in the economy: understanding what can be built, where, and how. Our AI agent workforce helps the fastest-growing construction companies navigate everything from permitting and licensing to inspections and project closeouts – accelerating housing, clean-energy, and infrastructure development across the country.

Despite being a $1.6T industry, construction still suffers from massive delays, wasted capital, and lost opportunity. PermitFlow has already delivered unprecedented speed, accuracy, and visibility to over $20B in development, helping contractors reduce compliance time, de-risk projects, and scale with confidence.

America is entering a CAPEX super-cycle, from data centers and factories to housing and renewables, and joining PermitFlow is building the AI at the heart of every construction project powering the next wave of re-industrialization.

We’ve raised over $90M, most recently completing our Series B, from top-tier investors including Accel, Kleiner Perkins, Initialized, Y Combinator, Felicis, and Altos Ventures, with backing from leaders at OpenAI, Google, Procore, ServiceTitan, Zillow, PlanGrid, and Uber.

Our HQ is in New York City with a hybrid schedule (3 in-office days per week). Preference for NYC-based candidates or those open to relocation.

What You’ll Do

  • Partner closely with Product, Engineering, Analytics, and AI teams to build the operational backbone that drives faster, smarter product development.
  • Streamline how insights, data, and customer feedback flow through the product lifecycle: discovery, prioritization, design, build, launch, and iteration.
  • Lead the design and improvement of product processes, tools, and systems that scale with our growth.
  • Collaborate cross-functionally with Operations, Sales, and Customer Success to ensure launch readiness and alignment across teams.
  • Develop and maintain dashboards, metrics, and experimentation frameworks to measure product impact and team efficiency.
  • Act as the connective tissue across product and go-to-market teams, improving communication, documentation, and execution velocity.
  • Support the integration of AI workflows and data-driven automation into core product and operational processes.
  • Identify bottlenecks in product delivery and implement improvements to increase speed, quality, and repeatability.

What We’re Looking For

  • 2+ years of experience in product operations, product strategy, or a similar cross-functional role at a high-growth SaaS or AI-driven company.
  • Strong operational mindset: process design, data-informed decision making, and systems thinking.
  • Proven ability to collaborate across product, engineering, analytics, and business functions to drive alignment and execution.
  • Strong analytical and data literacy skills; able to synthesize insights and guide prioritization.
  • Excellent communicator who can bridge technical and business teams.
  • Experience with product and analytics tools (e.g., Tableau, Looker, Amplitude or similar).
  • Familiarity with AI workflows or interest in how AI augments modern product development.
  • Startup mindset: resourceful, proactive, and comfortable building from 0→1.

What We Offer

  • Competitive salary and meaningful equity in a high-growth company
  • Comprehensive medical, dental, and vision coverage
  • Flexible PTO and paid family leave
  • Home office & equipment stipend
  • Hybrid NYC office culture (3 days in-office/week) with direct access to leadership
  • In-Office Lunch & Dinner Provided

Compensation Range: $125K - $175K