-Architect and Build Core Systems: Design and develop key components of our voice AI platform, ensuring they're scalable, maintainable, and perform exceptionally well under high call volumes. -Lead Technical Integrations: Create flexible API solutions that allow our platform to seamlessly integrate with customers' existing systems, databases, and telephony infrastructure. -Optimize Machine Learning Pipelines: Collaborate with our AI team to implement and improve the infrastructure supporting our voice models, ensuring fast, reliable performance. -Drive Engineering Excellence: Contribute to technical standards, code review processes, and best practices that elevate our engineering culture. Support Customer Deployments: Work closely with Deployment Owners to understand customer requirements and develop technical solutions that meet their specific business needs. -Solve Complex Technical Challenges: Tackle difficult problems in areas such as real-time audio processing, natural language understanding, and distributed systems.